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The primary point of contact for services for older adults is Needs Assessment and Service Coordination (NASC). NASC services cover help to stay at home, support services for carers and entry into residential care. They can also link with other District Health Board (DHB) services and community based agencies.

The NASC contact for Lakes District is;

Service Name: Lakes Needs Assessment Service Co-ordination
Area Includes: Rotorua, Kinlock, Ngongotaha, Reporoa, Taupo, Turangi
Email: Nasc.admin@lakesdhb.govt.nz
Website: www.lakesdhb.govt.nz
Phone / Fax: 07 343 1030 ext 5230 / 07 343 5090 (fax)
Postal Address: Private Bag 3023, Rotorua Mail Centre, Rotorua 3046
Physical Address: 2 Ranolf Street, Victoria, Rotorua

Other useful contacts
Meals on wheels: Rotorua                              07 349 7975  or  07 348 1199     Extension  7975
  Taupo                          07 376 1000  ext 5968
Other meal providers: EAT 0800 328 333
District Nursing: Rotorua                     07 349 7940 
  Taupo                       07 376 1008
  Click for more information on the Lakes District Nursing service
Shuttle Services: Lakes DHB Transport Services - for Lakes District Health Board patients needing transport to attend out of town health-related appointments. The service is available in Rotorua, Taupo and Turangi for people who meet criteria for National Travel Assistance
  St Johns Health Shuttle - volunteer driver service for patients attending doctor visits, dental appointments, specialist appointments, hospital day-stays for minor surgery and any other health appointments  0800 000 606
Useful Links: Local health and disability advocates  07 349 0182 or 0800 555 050


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