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Phone 09 375 4395 or 0800 725 463.

Rest homes

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Rest homes

This guide is intended to support you in navigating the move into residential care. Beginning with a needs assessment, visiting care facilities and understanding the costs of care, including fees that are not publicly funded.



 

Where to begin

Steps for moving into long term care

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Needs assessment

How to get skilled help with decision making

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Choosing a facility

Questions to ask and things to consider

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Admission agreement

Why you should read this document before moving in

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Cost of care

What you can expect to pay, extra costs and public funding for long term care

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Complaints / transferring facilities

Options for making a complaint about care and the process required to transfer to another facility or District Health Board

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Retirement villages

Levels of accommodation offered by retirement villages and differences to long term care in a rest home or hospital

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  • Postal address

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    Greenlane Clinical Centre

    Buildling 17 

    PO Box 92 189

    Auckland Mail Centre 1142

     

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Phone 09 375 4395 or 0800 725 463.

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