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Needs assessment and service coordination

The primary point of contact for services for older adults is Needs Assessment and Service Coordination (NASC). NASC services cover help to stay at home, support services for carers and entry into residential care. They can also link with other District Health Board (DHB) services and community based agencies. Please note in Whanganui the needs assessment and service coordination roles are separate, see below.

The contact for needs assessment in Whanganui is Assessment, Treatment and Rehabilitation Community Services

Area includes: Whanganui, Bulls, Marton, Ohakune, Raetihi, Taihape, Waitotara Valley.

Phone: 06 348 3309


Address: Wanganui Hospital, Ground Floor, Lambie Building, 100 Heads Road, Whanganui.

The contact for service coordination in Whanganui is AccessAbility 



Phone: 0800 758 700 

Address: 244 Victoria Ave, Whanganui 4500

Whanganui DHB contracts Access Ability to complete service co-ordination of long-term supports for older people following an InterRAI assessment by the Community Assessment and Rehab team at the DHB.

Other useful contacts

  • Meals on Wheels: Whanganui and Marton, 06 348 3106. Raetihi and Okahune, 06 385 5019. Taihape 027 323 1745 (Katrina).
  • District Nursing: 06 348 1282, 8.00am-4.30pm including weekends. Email:
  • Shuttle services: St John Whanganui()